Did you know that the average health coverage issue can take 9-10 phone calls to resolve? The process can take days, weeks, or months. Many employees give up seeking the benefits they are entitled to because they lack the time and expertise to navigate the healthcare system.
Our Health Benefits Counselors know how to put all the pieces together to resolve an issue properly and how to help employees obtain the benefits that are available to them. The employee makes one call to the center and we do all the rest!
" In the past, the Association was plagued with member complaints that took inordinate amounts of time to resolve. Your Benefit Management Center has changed that dramatically. Complaints have dropped to virtually nothing and there is a sense among the members that their individual needs and questions are being appreciated and promptly addressed. This is worth a great deal." Richard Shimmel Ventura County Deputy Sheriffs Association